We look forward to your upcoming appointment at Innova Dermatology. In order to coordinate your care safely & effectively, please complete and review the following:

*REQUIRED* Complete Patient Paperwork on our Portal:

*The standard in-office check-in is completed on an iPad. In order to maintain a limited lobby capacity, you are required to complete the check-in process on the portal anytime prior to your appointment.

  • Verify your email: You should have received an email from noreply@ezderm.com to sign up for our patient portal.

  • Create a username & password

  • Answer all intake questions

  • SIGN THE CONSENT FORMS (*Under “Appointments” at the TOP RIGHT).

Please note our COVID-19 policy:

  • All patients over age 2 are required to wear a mask from home. Masks with a vent/valve are NOT accepted.

  • Guests (including children) are not permitted and will be asked to wait outside the building. If you require a caregiver, please notify our office.

  • Please call to reschedule if you develop symptoms of illness (even if you have had a negative COVID test) or a known COVID-19 exposure in the 2 weeks prior to your appointment. Symptoms include: fever, cough, sore throat, runny nose, loss of taste/smell, diarrhea or body aches.

  • To review our detailed COVID-19 policy, click here.

For your examination:

  • Remove all make-up prior to your appointment

  • Do NOT wear lotion or moisturizer to your appointment

Insurance and Payment:

  • Bring your ID and insurance card(s). We encourage you to call your insurance company to ensure we are in your network.

  • Payment is due at time of your appointment for services performed and may co-pay, co-insurance &/or unmet deductible depending on your plan’s benefits.


  • 105 Maple Row Boulevard
    Hendersonville, TN 37075

  • Phone: (615) 266-3376 (DERM)

No Show and Late Appointment Policies

*No-Show Policy: In the event that you need to cancel or reschedule your appointment, please call 24 hours prior or a no-show fee will apply.

*Late Appointment Policy: Patients who arrive more than 10 minutes after their scheduled appointment time will kindly be asked to reschedule.

We appreciate your understanding and cooperation so that we can take care of you and other patients safely while reducing risk to our healthcare team.

Have a lovely day! – The Innova Dermatology Team